{"id":8828,"date":"2024-12-01T17:27:08","date_gmt":"2024-12-01T17:27:08","guid":{"rendered":"https:\/\/www.sectorplandls.nl\/wordpress\/?p=8828"},"modified":"2026-04-03T20:49:51","modified_gmt":"2026-04-03T20:49:51","slug":"exploring-the-role-of-ai-in-consumer-law-adjudication-insights-from-andre-janssen-and-tom-j-vennmanns","status":"publish","type":"post","link":"https:\/\/www.sectorplandls.nl\/wordpress\/new-study\/exploring-the-role-of-ai-in-consumer-law-adjudication-insights-from-andre-janssen-and-tom-j-vennmanns\/","title":{"rendered":"Exploring the Role of AI in Consumer Law Adjudication: Insights from Andr\u00e9 Janssen and Tom J. Vennmanns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8828\" class=\"elementor elementor-8828\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-300bc07d elementor-section-full_width elementor-section-height-min-height elementor-section-content-middle elementor-section-height-default elementor-section-items-middle\" data-id=\"300bc07d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-61c62f6e\" data-id=\"61c62f6e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a02d94b elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6a02d94b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">News from the LAB<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">News from the LAB<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">News from the LAB<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">News from the LAB<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">News from the LAB<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5fe1b44c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5fe1b44c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1eefd19c\" data-id=\"1eefd19c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbd6b4f elementor-widget__width-auto elementor-absolute elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"dbd6b4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-762bc7b7 elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"762bc7b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-small\">Exploring the Role of AI in Consumer Law Adjudication<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c38dfdb elementor-widget elementor-widget-spacer\" data-id=\"c38dfdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4e2f8ac2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4e2f8ac2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6fdfc5ae\" data-id=\"6fdfc5ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d2b279b elementor-widget elementor-widget-text-editor\" data-id=\"2d2b279b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\"><strong>Andr\u00e9 Janssen<\/strong>, Chair Professor of Private Law and member of the Digital Legal Lab, has co-authored a compelling chapter with <strong>Tom J. Vennmanns<\/strong> titled <\/span><i><span style=\"font-weight: 400;\"><strong>&#8220;Decision-Making by AI in Consumer Law Adjudication&#8221;<\/strong>,<\/span><\/i><span style=\"font-weight: 400;\"> featured in the <\/span><i><span style=\"font-weight: 400;\">Cambridge Handbook on AI and Consumer Law.<\/span><\/i><\/p><p><span style=\"font-weight: 400;\">The chapter provides a nuanced perspective on the balance between innovation and the preservation of fundamental rights. Janssen and Vennmanns highlight that AI\u2019s role should be to assist and augment human decision-making rather than replace it, particularly in the context of complex legal reasoning and individual rights protection. By doing so, their work offers a roadmap for integrating AI responsibly into consumer law adjudication, ensuring that technological advancements align with ethical and legal standards.<\/span><\/p><p><span style=\"font-weight: 400;\">The chapter explores how AI-assisted systems in judicial decision-making can enhance efficiency and consistency, particularly in consumer law disputes that often involve high caseloads and demand timely resolutions. These systems, which support judges by pre-evaluating cases, have the potential to make adjudication more accessible. However, Janssen and Vennmanns highlight the legal and ethical constraints of fully autonomous &#8220;robojudges&#8221;, arguing that such systems remain impractical and incompatible with fundamental rights protected under the European Convention on Human Rights (ECHR).<\/span><\/p><p><span style=\"font-weight: 400;\">Moreover, the authors emphasize the importance of retaining human oversight to safeguard fairness, transparency, and accountability in judicial processes. By addressing both the opportunities and risks of AI in this context, their work provides critical guidance for policymakers and legal professionals navigating the integration of AI into consumer law.<\/span><\/p><p><br style=\"font-weight: 400;\" \/><br style=\"font-weight: 400;\" \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20ac1f69 elementor-widget__width-auto elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"20ac1f69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cambridge.org\/core\/books\/abs\/cambridge-handbook-of-ai-and-consumer-law\/decisionmaking-by-ai-in-consumer-law-adjudication\/1850F2B887C1D5DCFCD1C33625258FB9\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"209\" height=\"300\" src=\"https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/51Yb1WgcifL._AC_UF8941000_QL80_-209x300.jpg\" class=\"attachment-medium size-medium wp-image-8837\" alt=\"\" srcset=\"https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/51Yb1WgcifL._AC_UF8941000_QL80_-209x300.jpg 209w, https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/51Yb1WgcifL._AC_UF8941000_QL80_-557x800.jpg 557w, https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/51Yb1WgcifL._AC_UF8941000_QL80_-452x649.jpg 452w, https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/51Yb1WgcifL._AC_UF8941000_QL80_.jpg 696w\" sizes=\"(max-width: 209px) 100vw, 209px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d31afec elementor-widget__width-auto elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"d31afec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cambridge.org\/core\/books\/abs\/cambridge-handbook-of-ai-and-consumer-law\/decisionmaking-by-ai-in-consumer-law-adjudication\/1850F2B887C1D5DCFCD1C33625258FB9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"295\" src=\"https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-01-at-17.51.02-300x295.png\" class=\"attachment-medium size-medium wp-image-8836\" alt=\"\" srcset=\"https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-01-at-17.51.02-300x295.png 300w, https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-01-at-17.51.02-768x756.png 768w, https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-01-at-17.51.02-600x591.png 600w, https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-01-at-17.51.02-659x649.png 659w, https:\/\/www.sectorplandls.nl\/wordpress\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-01-at-17.51.02.png 886w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2cca8dde elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"2cca8dde\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50208ec1\" data-id=\"50208ec1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-150f6d0c elementor-widget elementor-widget-spacer\" data-id=\"150f6d0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cbfb284 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cbfb284\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9ebe59\" data-id=\"b9ebe59\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34cce8d elementor-widget elementor-widget-text-editor\" data-id=\"34cce8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>Explore the chapter <a href=\"https:\/\/www.google.com\/url?q=https:\/\/www.cambridge.org\/core\/books\/abs\/cambridge-handbook-of-ai-and-consumer-law\/decisionmaking-by-ai-in-consumer-law-adjudication\/1850F2B887C1D5DCFCD1C33625258FB9&amp;sa=D&amp;source=docs&amp;ust=1733075150125658&amp;usg=AOvVaw1Zu_-0WGGF7mGlBZ_bzkss\">here<\/a>.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>News from the LAB News from the LAB News from the LAB News from the LAB News from the LAB [&hellip;]<\/p>\n","protected":false},"author":237117,"featured_media":8838,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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